JSTOR: Read and Download button problems
In JSTOR there is a button saying "Read and Download" -- "Log in through another school or library". When I click the button, and log in, nothing happens. How can I get this article?
Answer
The "Read and Download" button has two possible causes:
- JSTOR doesn't recognize you are from Georgetown.
- We (Georgetown) don't have access to the article.
#1 occurs when you visit JSTOR without going through the Library's proxy server. JSTOR doesn't know you are a Georgetown person...so you get a dark button with white text asking you to "log in through your school or library."
Clicking this button will go to a JSTOR login page. Find "Georgetown University" and log in with your NetID (assuming you have off-campus access privileges).
- If the Library has full-text access, JSTOR will redirect you back to the article page and serve up the PDF.
- If we do not have full-text access, you'll get the second button...
#2 occurs when you request an article where the Library doesn't have access. We subscribe to a lot of JSTOR's content, but not everything! Often our JSTOR subscriptions have an embargo, or "moving wall" -- the most recent 5 years (or so) of content will not be accessible.
If the GU Library doesn't have access, you'll get a light button with dark text, prompting you to "login through another school or library." JSTOR is asking: Georgetown doesn't have access to this article -- do you have privileges anywhere else?
- If you are fortunate to have library privileges at another institution, feel free to click the button and go through their login steps.
- If Georgetown is your sole library, this button is a sign you should request the article through Interlibrary Loan (ILL).
The difference beween the buttons is subtle, so pay close attention to which button you are seeing! If you have any questions or think you are seeing one of these buttons incorrectly, please contact E-Resources.